TikTok Explores New Possibilities with Tako AI Chatbot Experience

TikTok Explores New Possibilities with Tako AI Chatbot Experience

  • 27 May 2023
  • Brett Takken

TikTok, the world's leading short-form video platform, is currently testing a new AI chatbot named "Tako" within its app. With Tako, TikTok aims to provide users with a seamless experience by answering queries and guiding them toward relevant content. As the company continues to expand its features and offerings, the Tako AI chatbot promises to be an essential tool for enhancing user engagement and satisfaction.

At present, the Tako AI chatbot is being tested among users in the Philippines. Accessible via the right-hand on-screen menu, Tako enables users to ask questions within the app, much like Snapchat's "My AI" generative AI response tool. Although TikTok is taking a cautious approach to the rollout due to potential issues with generative AI tools, Tako's possibilities seem promising for increasing content discovery and personalization for users.

According to TikTok, the primary objective of Tako is to help users discover entertaining and inspiring content on the platform with ease. The AI chatbot could potentially provide direct answers about specific elements of video clips and guide users toward popular content trends. By doing so, Tako aims to optimize the TikTok discovery experience, connecting users with increasingly relevant video clips tailored to their preferences.

However, with the potential benefits of Tako come potential risks, as AI-powered content suggestions may lead users toward harmful or dangerous content. To mitigate such risks, TikTok is not planning to release Tako to younger users and has included a warning screen within the app to inform users of its capabilities and limitations. This cautious approach ensures that TikTok can assess the risks associated with the AI chatbot thoroughly before initiating a full launch.

In conclusion, the introduction of the Tako AI chatbot in TikTok holds great potential for enhancing user experience and content discovery within the app. By carefully testing and assessing the chatbot's capabilities, TikTok aims to strike a balance between personalization and user safety. As TikTok continues to explore the possibilities presented by generative AI technology, the Tako AI chatbot may soon become an indispensable tool for TikTok users worldwide.